The changing nature of content

I bring this article to you courtesy of Ellis Pratt, as I think it adds relevance to what I am setting out to achieve with my documentation framework.

Technology has changed enormously over the last 70 years. But have technical communication standards kept up sufficiently to reflect these changes? It appears that some of the most successful software companies are breaking generally accepted best practice in technical writing – a trend that clearly should get us thinking.

If you were going back in time twenty or twenty five years and found yourself in a classroom learning about technical writing, you’d probably find it was almost identical to classes on this subject offered today. Technical communicators tend to assume that technical communication best practices, which have been taught for the past 25 years, and even further back in time, are still appropriate today.

Continue reading “The changing nature of content”

Ten things Clients should know about Technical Writing

As you might expect, technical writing is not just about writing. Certainly writing is a core skill, but depending on the job, the industry, and the purpose of the writing, a technical writer may wear many hats. Often tech writers’ responsibilities touch on editing, graphics, photography, formatting, marketing, training, designing, and document management/control, just to name a few. Continue reading “Ten things Clients should know about Technical Writing”