By Dave Young, Professional Writer and Founder, Young Copy
I bring this article to you courtesy of Dave Young, as I think it adds enormous pertinence to what I do and I also endorse his opinions in this regard.
The following ten reasons are based on Young Copy’s years of experience providing outsourced technical writing services to highly successful technology companies. The ten (10) reasons you see below provide real results to real companies everyday.
Continue reading “10 Reasons to Outsource Technical Writing Services”
I have posted this opinion poll so that software developers and users may gain an understanding of the myth that abounds in software and product development and marketing that “No one reads the manual” and alerting you to the fact that skimping on technical documentation can cost money
I bring this article to you courtesy of Sharon Burton, as I think it adds enormous pertinence to what I do. You may view the original article here.
This poll certainly supports the opinions I put forward in my previous article.
I bring this article to you courtesy of Grammar Girl, as I think it adds enormous pertinence to what I do. You may view the original artical here.
by Mignon Fogarty
Have you ever wondered why the British spell “color” with a “u” and Americans don’t? Or why the British spell “theater” with an “re” at the end and Americans spell it with an “er” at the end? We all know that these spelling differences exist, but not everyone knows why they exist.
Today, we’re going to find out!
Continue reading “Why do we have both “Color” and “Colour”?”
To create a technical document, a technical writer must understand the audience and purpose. The writer gathers information by studying existing material and interviewing SMEs. The technical writer also studies the audience to learn their needs and technical understanding level.
Continue reading “What is a typical technical writing methodology?”
Like any profession, becoming a technical writer requires a mastery of a certain set of skills. This skill set used to involve primarily writing and illustration skills, as large manuals for print publication were the standard in the profession. The worlds of communications and technology have evolved dramatically in the latter part of the 20th century and the early part of this century. How has that evolution affected the skill set required for a technical writer?
Continue reading “Which Skill Sets are Important?”
Some business managers fail to recognize the impact on profitability of good technical documentation and other support literature, or the lack thereof.
You might hear them say—as I have—“It’s not really a priority at the moment” or “We may consider it later” or even “It cost too much, we’ll have to do without it”. And yet, with your eyes and ears open, you will learn that:
- Many industrial accidents happen because of inadequate procedural documentation or training.
- Many high-tech products fail in the marketplace because customers don’t receive the information they need to use them effectively.
- Many investments in costly new business systems fail to achieve results because structured training and user assistance materials are not part of the plan.
Continue reading “Painful truths of not using a Technical Writer”
Technical writers can add a great deal of value to your products or services.
Continue reading “How Technical Writers Add Value to Your Team”